Insights in Process, Projects, Change, and Strategy.

Welcome to UC Berkeley’s Business Process Management Office Best Practices Hub

Your go-to source for practical strategies, proven tools, and real-world insights to help you streamline projects, lead change, optimize processes, and plan strategically with clarity and purpose.

Check back often for fresh ideas you can put to work right away.

Posts

The Value of Meeting Ground Rules

Have you ever left a meeting wondering why some voices dominate while others barely get a chance to speak? I know I have! Establishing ground rules is essential to foster a productive environment in collaborative work and effective meetings. Although it might seem unremarkable, setting clear guidelines is crucial for smooth operations. From personal experience,…

Driving Efficiency: The Power of Process Improvement

In our previous post on the importance and value of process documentation, we explored the crucial role that process documentation plays in ensuring clarity, consistency, and operational efficiency. However, documenting processes is only the beginning. The next critical step is process improvement, which focuses on enhancing the documented processes to achieve even greater efficiency, reduce waste, and drive…

Making the Most of Your Meetings With Agendas and Action Items

Do you often leave meetings questioning whether any real progress was made? Unfortunately, this is a common experience, especially when meetings lack clear direction and follow-through. Without a proper agenda and action plan, discussions can easily go off track, and decisions may be delayed or forgotten. The good news is, there is a simple solution…